Return Policy Snippet

Should you be unhappy with your order, you may submit a return request for a full refund within 15 calendar days upon receipt of your goods.

Items must stay in their original, unused condition. Returns cannot be accepted if the merchandise has been worn, used or altered in any way. Kindly keep all original packaging and accessories intact, matching the state when you first received the parcel.

Please refrain from sending returns via premium couriers including DHL, EMS or FedEx. We strongly recommend standard registered postal services to prevent customs‑related clearance complications. All expenses for return delivery are at the buyer’s own cost.

Please note that sending goods back to China carries potential risks. Local customs authorities might reject incoming return shipments and send the package back to your address. This scenario could result in double shipping charges and extended waiting periods. For this reason, double‑check item specifications and sizes before checkout to minimise the need for returns.

Refund processing will only commence after our warehouse has physically received and inspected your returned goods. No refund can be issued prior to the arrival of returned items.

In the event you receive a transit‑damaged product: you are still required to send the item back, and you will cover return shipping costs upfront. Once we have received and verified the damaged goods, we will reimburse both your original product payment as well as the return delivery fee.